GDPR, Cookies & Privacy Policy

When you purchase or contact Intense Records through our website, Intense Records collects the personal information you give Intense Records such as your name, address and email address. Intense Records uses this information for sales and services communication.

When you browse our website, Intense Records also automatically receive your computer’s internet protocol (IP) address, web browser and operating system. Please see INFORMATION ABOUT OUR USE OF COOKIES for more details about specific cookies Intense Records collect.

Email Marketing

You are opted-in automatically when you register on our website for email marketing, you have the opportunity to opt-out under the "My Account" page once registered.

With your permission to opt-in, Intense Records may send you email's about our services, new products and other updates.

Data Retention

Intense Records does not have an expiry on the amount of time to hold your data for. Intense Records offer withdrawal of consent and deletion of your data at any time upon your request using one of the methods below.

How do you get my consent?

When you provide Intense Records with personal information to complete a transaction or to contact Intense Records, Intense Records requires your acceptance of the content of this privacy policy, that you consent to our collecting it and using it for that specific reason only.

You are opted-in automatically when you register on our website for email marketing, you have the opportunity to opt-out under the "My Account" page once registered.

How do I withdraw my consent or request my data to be removed?

If after you opt-in, you change your mind, you may withdraw your consent for Intense Records to store any personal data about you, contact you, for the continued collection, use or disclosure of your information, at any time, by contacting Intense Records using one of the methods below.

Please note that by doing the above will close your Intense Records account.

To protect your personal information, Intense Records takes precautions and follows industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our website is hosted on Fasthosts servers. Data is stored through in Fasthosts data storage, databases and the general hosting applications. They store your data on a secure server behind a firewall.


Intense Records uses Sage Pay for all online payment transactions. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Data breaches

In the rare occurrence of a data breach, which would significantly harm individuals, Intense Records will aim to notify any customers affected within 72 hours.

In general, the third-party providers used by Intense Records will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to Intense Records.

However, certain third-party service providers, such as payment gateways, email marketing systems and other payment transaction processors, have their own privacy policies in respect to the information Intense Records is required to provide to them for your purchase-related transactions.

For these providers, Intense Records recommends that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or Intense Records. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.


When you click on links on our website, they may direct you away from our site. Intense Records are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Our website uses cookies to distinguish you from other users of our website. This helps Intense Records to provide you with a good experience when you browse our website and also allows Intense Records to improve our site. By visiting or using this site with your browser set to allow cookies, you are consenting to our use of cookies for the purposes set out below.

A cookie is a small file of letters and numbers that Intense Records stores on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive.

To make full use of Intense Records and to benefit from certain personalised features, your computer, tablet or mobile phone will need to be set up to accept cookies. The Intense Records website (like many other shopping websites) will not work when cookies are blocked.

The list below details the cookies used on Intense Records. Intense Records have outlined who sets these cookies and their purpose.


Party:Intense Records

Purpose:Intense Records uses these cookies to enable functionalities that provide a basic personalised experience whilst browsing, personalising items and shopping on our website. Examples include being able to login, selecting items to purchase and saving customisations. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.

Strictly necessary

Party:Intense Records

Purpose:These cookies are essential as they enable you to move around a website and use its features, such as accessing the basket. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.


Party:Google Analytics

Purpose:Google Analytics use cookies to collect data that helps Intense Records understand how people are using the site and monitor any errors that users may be experiencing. Intense Records uses this information to identify how and where Intense Records can improve the user experience. The data collected through this cookie is anonymous.



Purpose:Intense Records uses CloudFlare, as part of their service CloudFlare may place cookies on the browsers of your visitors to your CloudFlare-protected sites. CloudFlare do this to in order to track malicious visitors, to reduce the chance of blocking legitimate users, and to provide customised services.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Here's how to do it:

Google Chrome

Mozilla Firefox

Internet Explorer

Safari browser


For information on how to manage cookies via other browsers, please consult your documentation or online help.

This depends on which cookies you disable, but in general our Site will not operate properly if cookies are off. In particular, note that you may be prevented from making purchases of Products if cookies are disabled.

Intense Records reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If Intense Records make material changes to this policy, Intense Records will notify you here that it has been updated, so that you are aware of what information is collected, how it be used, and under what circumstances, if any, Intense Records use and/or disclose it.

Last updated: 20/04/2018