How Can We Help?
Our team can assist with everything from product recommendations and stock enquiries to order support, pre-orders, returns, exchanges and DJ equipment advice. If you're looking for something specific or simply need a bit of guidance, we're always happy to point you in the right direction.
Our Stores
We have two stores in Chelmsford:
Meadows:
+44 (0)1245 976027
enquiries@intenserecords.com
Address
Unit 11 Meadows Shopping Centre
42-47 High Street
Chelmsford
Essex
CM2 6FD
United Kingdom
Opening Hours
Monday - 9 am–5:30 pm
Tuesday - 9 am–5:30 pm
Wednesday - 9 am–5:30 pm
Thursday - 9 am–5:30 pm
Friday - 9 am–5:30 pm
Saturday - 9 am–5:30 pm
Sunday - 10 am–4:30 pm
Viaducts:
+44 (0)1245 347372
enquiries@intenserecords.com
Address
Main Store
33/34 Viaduct Road
Chelmsford
Essex
CM1 1TS
United Kingdom
Opening Hours
Monday - 9:30 am–5:30 pm
Tuesday - 9:30 am–5:30 pm
Wednesday - 9:30 am–5:30 pm
Thursday - 9:30 am–5:30 pm
Friday - 9:30 am–5:30 pm
Saturday - 9:30 am–5:30 pm
Sunday - Closed
Please note that opening hours may vary during bank holidays and special events.
Send Us a Message
Have a question? Complete the form below, and a member of our team will get back to you as soon as possible.
Online Orders & Customer Support
Need Help With an Order?
If you're contacting us regarding an existing order, please include your order number, the name used on the order, and a brief description of your enquiry. Providing this information helps us resolve your query as quickly as possible.
Common Enquiries
We're happy to help with a range of enquiries, including tracking your order, amending an existing order, delivery options, returning an item, and finding out when a pre-order will be dispatched. Our team aims to respond to all enquiries as quickly as possible.
Product Enquiries
Looking for Something Specific?
Searching for a particular record, artist, release or piece of equipment?
Get in touch, and we'll do our best to help. Whether it's a new release, a sought-after reissue or a specialist DJ product, our team can advise on availability and upcoming stock.
Before You Contact Us
You may find the answer in our FAQ section, covering delivery, returns, pre-orders, payments, product availability, and account support.
